What our supporters tell us

People severely affected by mental illness deserve: the right support, quality housing, meaningful employment, good physical health, social connections, and judgement-free life.

That’s why Rethink Mental Illness exists. But are our services, helplines, and peer support groups achieving that for people?

We spoke to people we have supported to find out about their experience with us. 

“The community support service has made a difference in my life. I am able to meet people, I no longer feel like a prisoner in my home and that is an amazing feeling to overcome.”

Pamela Brent Mental Health Service

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Pamela, Brent Mental Health Service

“I felt like I could express my emotions without being judged and the art group I go to gets me out of my comfort zone.”

Ketterina Bristol Community Support Services

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Ketterina, Bristol Community Support Services

“My sessions helped me process my grief, my feelings towards my loved one and also about being aware of looking after myself.”

Karen Brighton, Survivors of Suicide Service

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Karen, Brighton, Survivors of Suicide Service

“This service has now helped me on two separate occasions and without them I know I wouldn't still be alive.”

Natalie Black Country Support After Suicide Service

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Natalie, Black Country Support After Suicide Service

“I am the most stable I have been in 6 years. Staff are a great support. I am respected and treated with dignity.”

Lisa Corby Housing - Selsey Road & Nash Close

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Lisa, Corby Housing - Selsey Road & Nash Close

“The support I gained improved my mental health in the most incredible way and enabled me to find a way forward when I couldn’t see one.”

J Coventry Employment (IPS) Service

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J, Coventry Employment (IPS) Service

“I have gained so much experience within this service, it has boosted my mental health and general mood from the moment I made that initial contact with a recovery worker. It has changed my life being involved.”

Billie Derbyshire Recovery and Peer Support Service

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Billie, Derbyshire Recovery and Peer Support Service

“Support from Rethink Mental Illness has made it possible to do things I didn’t believe I could.”

Caroline Herts Companion Service (Befriending)

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Caroline, Herts Companion Service (Befriending)

“It’s saved my life.”

Leona Black Country 24/7 Helpline

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Leona, Black Country 24/7 Helpline

“I didn't think I'd ever be able to work again but it gave me the confidence to do so. Being in work has improved my mental health a lot. I'm very grateful.”

Finn North Warwickshire Employment (IPS) service

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Finn, North Warwickshire Employment (IPS) service

“I have gained autonomy in my support planning and needs which has improved with my overall confidence and self-esteem.”

Sharron Open Mental Health Service

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Sharron, Open Mental Health Service

“I have accessed groups such as music, meals out, volunteering and community based groups with support. My support worker gives me space to talk, to sort my mail and my finances.”

Michael Sheffield Outreach Service

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Michael, Sheffield Outreach Service

“It's helped me to keep safe. Talking to staff has validated me and my intrusive suicidal thoughts have lessened.”

Natalie S Somerset Step Up

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Natalie S, Somerset Step Up

“The support offered by my support worker has been immense and invaluable for me. The sessions have been open and honest, full of tears and always somewhere I can talk without being judged. I'm forever grateful.”

Gordon Surrey Support After Suicide

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Gordon, Surrey Support After Suicide

“I have had great support and didn't want it to end. I was supported with debts, activities and being sociable.”

Louise Care Navigation

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Louise, Care Navigation

“Very friendly staff who have made me feel so much better. The service generally helps me to stick to a routine as I can organise my day around the groups and it gives me something to look forward to.”

Yvette Dudley Sanctuary Hub

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Yvette, Dudley Sanctuary Hub

“I think the help from Rethink has been really good because it has given me hope for the future.”

Evie Glocestershire Wellbeing Helpline

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Evie, Glocestershire Wellbeing Helpline

“I feel the service/staff have made me feel more confident in myself and that i can make myself more aware of signs of suicidal thoughts/actions.”

David Sanctuary Community Mental Health Service

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David, Sanctuary Community Mental Health Service

“I feel comfortable talking to staff when I feel low or need advice. They’re always available and don't make me feel like I am an inconvenience. I have a nice room, it feels like my safe space.”

Stewart Devon Enhanced Community Recovery Service, Supported Accomodation

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Stewart, Devon Enhanced Community Recovery Service, Supported Accomodation

“I have more confidence in my myself now to go out and about.”

Tim Wiltshire Mental Health Inclusion Service

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Tim, Wiltshire Mental Health Inclusion Service

“I received support about 5-6 months following the suicide of my brother. It was at a critical time where I needed someone to talk to outside of my immediate family."

Matt Gloucestershire, Support After Suicide

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Matt, Gloucestershire, Support After Suicide

“I have been able to think clearer as I have had a lot of rest. I have been happy talking to people who are willing to listen. I still feel stressed by the situation, but my stay here has helped me to cope and come to terms with going back home.”

Fran Herbert House Crisis Accomodation

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Fran, Herbert House Crisis Accomodation

"Having support has made a massive difference. Without the support from my support worker, I wouldn't be here now. I still have a long way to go but I am now getting help from mental health services and have been having EMDR treatment."

Geoff Sanctuary Community Mental Health Service

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Geoff, Sanctuary Community Mental Health Service

“I really like being in this supported living environment, the support I have received is amazing. My support worker is always making me happy, and we go out into town together. All the staff are so welcoming and just outstanding.”

Spriggs Salisbury Supported Housing - Sydney House

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Spriggs, Salisbury Supported Housing - Sydney House

“My support worker is always available to talk to. I have support with meal plans and with debt management. The facilities are what i need and I feel safe there.”

Pawal Somerset Additional Housing Management Services

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Pawal, Somerset Additional Housing Management Services

"I struggle to talk about my problems but this service made it easy for me."

Jodie yesyr

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Jodie, yesyr

"My support worker is very caring, kind and has lots of empathy. As a single parent, I need emotional support and my support worker definitely helps with this, as well as giving me good practical support."

S.A Sahayak BAME Service

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S.A, Sahayak BAME Service
Pamela, Brent Mental Health Service
Ketterina, Bristol Community Support Services
Karen, Brighton, Survivors of Suicide Service
Natalie, Black Country Support After Suicide Service
Lisa, Corby Housing - Selsey Road & Nash Close
J, Coventry Employment (IPS) Service
Billie, Derbyshire Recovery and Peer Support Service
Caroline, Herts Companion Service (Befriending)
Leona, Black Country 24/7 Helpline
Finn, North Warwickshire Employment (IPS) service
Sharron, Open Mental Health Service
Michael, Sheffield Outreach Service
Natalie S, Somerset Step Up
Gordon, Surrey Support After Suicide
Louise, Care Navigation
Yvette, Dudley Sanctuary Hub
Evie, Glocestershire Wellbeing Helpline
David, Sanctuary Community Mental Health Service
Stewart, Devon Enhanced Community Recovery Service, Supported Accomodation
Tim, Wiltshire Mental Health Inclusion Service
Matt, Gloucestershire, Support After Suicide
Fran, Herbert House Crisis Accomodation
Geoff, Sanctuary Community Mental Health Service
Spriggs, Salisbury Supported Housing - Sydney House
Pawal, Somerset Additional Housing Management Services
Jodie, yesyr
S.A, Sahayak BAME Service

Making a difference