100 Results found
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North East Lincs Helpline (Lincsline)
Services and Groups |Last updated: 18/08/2025
WHAT DOES THE HELPLINE PROVIDE? Lincsline is an emotional support telephone helpline. We cover the N.E Lincolnshire area and support callers from 16 upwards. We provide support to people who are in crisis due to their mental health. We also provide information on mental health issues, signposting and emotional support. If English is not your first language we can arrange to speak to you in your own language through an interpreter. WHEN ARE YOU OPEN? - We are open Monday to Friday 5pm-9am and on bank holidays we are open 24 hours a day. HOW MUCH WILL IT COST? Calls to our number are free from landlines and mobile phones. Our number will not show on your bill. HOW DO I CONTACT YOU? Our number is - 0808 800 1010. IS THE SERVICE CONFIDENTIAL? - Our service is confidential. We do not pass on information except in exceptional circumstances, for example, if we feel there is a serious risk of harm to you or another person. This is because of our duty of care to you and others. If we need to break your confidentiality we will, where possible tell you and explain the reasons why.
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Rethink Sahayak Asian Mental Health Helpline
Services and Groups |Last updated: 18/08/2025
WHO IS THE HELPLINE FOR? Our Sahayak Asianline telephone helpline offers a culturally sensitive listening and information service for the Asian community in Kent and West Sussex. The service is for anyone affected by mental health issues - whether they are service users, carers or friends and people affected by domestic abuse. When you call the helpline you can expect to be listened to, treated with dignity and respect, given emotional support and signposted to useful sources of information. WHAT LANGUAGES DO YOU SPEAK? Callers may speak to us in Asian languages (Gujarati, Punjabi, Hindu, and Urdu) or English. HOW MUCH WILL IT COST? Calls to our number are free and will not show up on your bill. WHEN ARE YOU OPEN? - Our helpline team will be available to support you Monday and Wednesday 4pm-7pm and Tuesday and Thursday 12noon to 3pm. IS THE SERVICE CONFIDENTIAL? - Our service is confidential. We do not pass on information except in exceptional circumstances, for example, if we feel there is a serious risk of harm to you or another person. This is because of our duty of care to you and others. If we need to break your confidentiality we will, where possible tell you and explain the reasons why.
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Black Country 24/7 Urgent Mental Health Helpline
Services and Groups |Last updated: 18/08/2025
WHAT WE OFFER: Our service offers a free 24/7 helpline for people in The Black country (Dudley, Wolverhampton, Sandwell and Walsall) who require support on urgent mental health concerns. Trained mental health support staff are on hand to answer calls from members of the public. We tailor our response to each caller's situation. Our first response will be to try to avoid the need for a clinical intervention where possible; however, we are working alongside NHS clinical staff who can give support or take ownership of calls where this is needed. This may include: 1) Listening, and guidance 2) Practical support ideas 3) De-escalation of crisis 4) Encouragement to explore self-help options 5) Community-based resources which may be able to help 6) Onward referrals and a follow-up call if required IS THE SERVICE CONFIDENTIAL? - Our service is confidential. We do not pass on information except in exceptional circumstances, for example, if we feel there is a serious risk of harm to you or another person. This is because of our duty of care to you and others. If we need to break your confidentiality we will, where possible tell you and explain the reasons why. HOW MUCH WILL IT COST? Calls are free and will not show up on your mobile phone bill. HOW TO CONTACT US - If you live in the Black Country, the number to reach this service is NHS 111 and select option 2 or send a text to us at 07860 025 281
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Perinatal Mental Health Helpline - Kent
Services and Groups |Last updated: 18/08/2025
WHAT IS PERINATAL MENTAL HEALTH? - You might feel sad, hopeless or unable to cope. Many people experience this before or during pregnancy, or in the first 2 years after becoming a parent. But if these feelings last longer than 2 weeks or have a big impact on your day-to day life then you could need help with your perinatal mental health. WHO IS THE HELPLINE FOR? - Anyone can experience perinatal mental health problems. This includes mums, dads, partners and carers in Kent and Medway. So, if things don't feel quite right, talk to us. HOW DO I GET IN TOUCH - Call 0800 107 0160 and press Option 2, or send us a webchat by clicking on the purple webchat box on the right hand side of your screen, this will only be visible when we are open. HOW OFTEN CAN I CALL? - You can call or webchat the helpline for a maximum of 20 minutes per day. If you need more frequent support than this, then we will be able to signpost you to other forms of support. WHEN ARE YOU OPEN? - Our perinatal helpline team will be available to support you on the following hours: Tuesday's 12noon– 5pm, Friday's 4pm – 9pm and Sunday's- 5pm – 9pm. You can still receive support outside of these hours, through our Main helpline, by selecting option 1. HOW MUCH WILL IT COST? - The helpline phone number is free to call from landlines and mobiles and webchat is free to use from any laptop, tablet or mobile. IS THE SERVICE CONFIDENTIAL? - Our service is confidential. We do not pass on information except in exceptional circumstances, for example, if we feel there is a serious risk of harm to you or another person. This is because of our duty of care to you and others. If we need to break your confidentiality we will, where possible tell you and explain the reasons why.
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Release The Pressure Helpline - Kent
Services and Groups |Last updated: 18/08/2025
Life can get really tough sometimes, but talking can help. We have a highly trained and experienced team available 24/7 to provide expert support no matter what you are going through. The service is free to use, confidential and is open 24 hours a day, 365 days a year. The service is for people aged 16+ in Kent and Medway. HOW DO I GET IN TOUCH ? - Don’t suffer in silence: Call 0800 107 0160, send us a webchat by clicking on the purple webchat box on the right hand side of your screen or text the word KENT to 85258 WHEN ARE YOU OPEN? - The helpline is open 24 hours a day, 365 days a year. HOW OFTEN CAN I CALL? - You can call or webchat the helpline for a maximum of 20 minutes per day. If you need more frequent support than this, then we will be able to signpost you to other forms of support HOW MUCH WILL THIS COST ? - The helpline phone number is free to call from landlines and mobiles and webchat is free to use from any laptop, tablet or mobile. IS THE SERVICE CONFIDENTIAL? - Our service is confidential. We do not pass on information except in exceptional circumstances, for example, if we feel there is a serious risk of harm to you or another person. This is because of our duty of care to you and others. If we need to break your confidentiality we will, where possible tell you and explain the reasons why.
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The Sanctuary Hubs
Services and Groups |Last updated: 12/07/2024
Freephone service for those in need of support, reassurance and understanding. This telephone based service is open 365 days and no referral is required. Anyone experiencing emotional distress, Carers, friends or family who require support about someone they know.
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