Black Country 24/7 Urgent Mental Health Helpline

Advice and helplines

0800 008 6516

Last updated: 13/12/2021

Monday - Sunday :
24 hours a day

This telephone-based service is free, open 24 hours a day, 365 days of the year and no referral is required.

We provide support to people in The Black Country which covers Dudley, Sandwell, Walsall or Wolverhampton or have a GP in one of these locations.

The Helpline is open access for people of all ages.

We provide immediate access to advice, emotional support, triage, referrals and signposting. We provide emotional support to callers in distress, in need of reassurance or at those times when people need to be listened to.

Our telephone number is - 0800 008 6516
And our text message number is - 07860 025 281.

The service is confidential, however, should you tell us that you need urgent emergency help we may need to pass your details onto the emergency services.

Calls to our number are free from landlines and mobile phones. Our number will not show on your bill.

If English is not your first language we can arrange to speak to you in your own language through an interpreter.

You can give us anonymous feedback about our service by clicking on the following link and selecting 'West Midlands' and then 'Black Country 247 Urgent Mental Health Helpline'. It takes less than 2 minutes by clicking here

Downloadable information about our service

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