Cookie policy
This Cookie Policy (“Policy”) sets out how Rethink Mental Illness (“we”, or “us”) uses and categorizes cookies and other tracking technologies through our website (www.rethink.org). We are committed to ensuring that your privacy is protected, and this website respects the extent of your consent given via the cookie banner which is displayed at the top of the page when you visit our website. This Cookie Policy should be read alongside our Privacy Policy, which explains how we use personal information.
If you have any questions about this Cookie Policy, please feel free to contact us at data.enquiries@rethink.org.
What are cookies?
Cookies are small files that are placed on your computer or mobile device by a website when you visit it. They contain details of your browsing history on that website and distinguish you from other users. Cookies send data back to the originating website on each subsequent visit or allow another website to recognise the cookie. Cookies serve the purpose of making our website function in more user friendly and effective ways, and in order to tailor the website operations to your needs and preferences, analyze website usage and generally improve your online user experience.
Although this notice refers to the general term ‘cookie’, it also applies to similar tracking technologies that we use (such as ‘web beacons’, ‘clear GIFs’ and ‘pixel tags’).
You can find out more about cookies at www.allaboutcookies.org.
Why do we use cookies?
We use cookies to:
- let you navigate and do things on our website. In other words, some cookies are necessary for our website to function.
- collect statistics – the information collected by cookies enables us to improve the website through usage figures and patterns. For example, to see which pages of the website are the most popular and how users are interacting with them.
- analyse how individuals interact with us so we can improve our services.
- ensure that our website is secure – for example, to make sure that personal information that you give to us does not fall into the wrong hands.
- suggest content for you based on the pages of our website you have previously visited.
- allow our advertising partners to show you content on other sites, including on social media, based on how you use our website.
Types Of Cookies Used
Our website uses the following types of cookies and storage objects:
- Our website uses transient cookies, which will be deleted once you close your browser. Session cookies, which fall into the category of transient cookies, enable our website to identify different requests from your browser during the same session. Your device can be recognized once you return to our website. Session cookies will be deleted once you close your browser.
- Our website uses persistent cookies. Persistent cookies expire or get automatically deleted after a set period; the duration differs depending on the specific cookie (see further details about the duration of specific cookies on our website in Section 5 below).
- Our website uses so-called HTML5 Storage Objects, that are saved on your device. These objects store data independently from your browser and have no preset expiry/deletion date.
Categories Of Cookies Used
We differentiate between cookies that are necessary for the website’s technical features (also known as ‘necessary’ or ‘essential’ cookies) and optional cookies. To enable you to select your cookie preferences when you visit our website, we provide you with the option to reject the use of cookies which do not fall under the “Necessary” or “Essential” category by clicking ‘Deny’ on our cookie banner. You can choose to accept or reject cookies in the optional categories by clicking the corresponding buttons on the banner, or by clicking ‘Show details’. You cannot opt-out of our use of Necessary cookies, since these are necessary for the functioning of our website.
Which Cookies Do We Use?
The tables below provide more information about the cookies we use and why.
Necessary Cookies
Strictly necessary cookies are required to provide you with the best experience when navigating through our website. Without the strictly necessary cookies we cannot provide some functionality necessary for our services and navigational redirects.
|
Domain |
Cookie |
Expires |
Description |
|
|
Test_cookie |
1 day |
Used to check if the user’s browser supports cookies |
|
Microsoft Azure (rethink.org) |
ARRAAffinitySameSite |
Session |
This cookie ensures that requests from one user browsing session are always handled by the same server in the relevant cluster |
|
Microsoft |
AI_buffer |
Session |
This cookie is set by our webhost to monitor the number of connections to our server to ensure best performance of our website |
|
Microsoft |
AI_sentBuffer |
Session |
The cookie is set by our webhost to monitor the number of connections to our server to ensure best performance of our website |
|
YouTube |
Consent |
2 years |
Used to detect if a user has accepted the marketing category in the cookie banner (and is therefore necessary for the UK GDPR-compliance of the website) |
|
Rethink.org |
CookieConsent |
1 year |
Stores the user’s cookie consent state for the current domain |
|
Rethink.org |
_RequestVerificationToken |
Session |
This is an anti-forgery cookie. It is designed to stop unauthorised posting of content to a website, known as Cross-Site Request Forgery. It holds no information about the user and is destroyed on closing the browser. |
|
Rethink.org |
ASP.NET_SessionID |
Session |
Preserves user’s session state across page requests |
|
PayPal |
x-pp-s |
Session |
This cookie is provided by PayPal and supports payment services on the website. |
|
PayPal |
I7_az |
30 minutes |
This cookie is necessary for the PayPal login-function on the website. |
|
PayPal |
Tsrce |
3 days |
This cookie is issued when making a payment via PayPal for security purposes. |
|
PayPal |
Ts (PayPal) |
1 year 1 month |
This cookie upports payments services on the website. |
Functional/Preference Cookies
Functional or preference cookies help us to improve your experience on our website through enhanced functionality. The cookies may be set by us or by third party providers whose services we use. If you do not allow these cookies then some o all of these services may not function properly.
|
Platform |
Cookie |
Expires |
Description |
|
|
Maps/gen_204 |
Session |
Used in context with the website’s map integration. The cookie stores user interaction with the site map in order to optimize the website’s functionality. |
|
Rethink.org |
Loglevel |
Persistent |
Maintains settings and outputs when using the Developer Tools Console on the current session. |
|
Wordpress |
LANG |
8 hours 46 minutes |
Used to store language preferences |
|
PayPal |
Ts_c (Paypal) |
1 year 1 month |
Used for fraud prevention |
Analytical Cookies
Analytical cookies (also known as ‘statistic’ or ‘performance’ cookies’) help us to know which pages are the most and least popular and see how visitors move around the website. These are non-essential cookies that the used to better our platform. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
|
Platform |
Cookie |
Expires |
Description |
|
|
collect |
Session |
Used to send data to Google Analytics about the user’s device and behaviour. Tracks the visitor across devices and marketing channels. |
|
|
_ga |
2 years |
Requires a unique ID that is used to generate statistical data on how the visitor uses the website. |
|
|
_ga_# |
2 years |
Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. |
|
|
_gat |
1 day |
Used by Google Analytics to throttle request rate. |
|
|
_gid |
1 day |
Registers a unique ID that is used to generate statistical data on how the user uses the website. |
|
|
Td |
Session |
Registers statistical data on users’ behaviour on the website. Used for internal analytics by the website operator. |
|
Hotjar |
_hjAbsoluteSessionInProgress |
1 day |
Used to count how many times a website has been visited by different users – this is done by assigning a user an ID, so the user does not get registered twice. |
|
Hotjar |
_hjCookieTest |
Session |
Collects data on the user’s navigation and behaviour on the website. This is used to compile statistic reports and heatmaps for the website owner. |
|
Hotjar |
_hjFirstSeen |
1 day |
This cookie is used to determine if the user has visited the website before, or if they are a new visitor to the website |
|
Hotjar |
_hjIncludedInSessionSample_# |
1 day |
Collects statistics on the visitor’s website to the website, such as the number of visits, average time spent on the website and what pages have been read. |
|
Hotjar |
_hjSession_# |
1 day |
Collects statistics on the user’s visits to the website, such as the number of visits, average time spent on the website and what pages have been read |
|
Hotjar |
_hjSessionUser_# |
1 year |
Collects statistics on the user’s visits to the website, such as the number of visits, average time spent on the website and what pages have been read |
|
Microsoft |
Object |
Session |
Registers statistical data on users’ behaviour on the website. Used for internal analytics by the website operator. |
|
Spotify |
sentryReplaySession |
Session |
Registers data on visitors’ website behaviours. This is used for internal analytics and website optimization. |
Marketing Cookies
These cookies may be set through our site by our advertising partners and used by us to measure our marketing activity. They may be used by those companies to show you relevant adverts on other sites. They do not store your contact details, but are based on uniquely identifying your browser and internet enabled device.
|
Platform |
Cookie |
Expires |
Description |
|
|
IDE |
1 year |
Used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user |
|
|
Pagead/landing |
Session |
Collects data on user behaviour from multiple websites, in order to present more relevant advertisement. This also allows the website to limit the number of times that they are shown the same advertisement. |
|
|
Ads/ga-audiences |
Session |
This cookie stores information for remarketing purposes |
|
|
_gcl_au |
3 months |
Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. |
|
Spotify |
sp_landing |
400 days |
Used to embed audio-content from Spotify on the website. Can also be used to register user interaction and preferences in context with audio-content. This can serve statistics and marketing purposes. |
|
Spotify |
Sp_t |
400 days |
Used to implement audio-content from Spotify on the website. Can also be used to register user interaction and preferences in context with audio-content. This can serve statistics and marketing purposes. |
|
YouTube |
Last_Result_Entry_Key nexttld remote_sid requests YSC yt-remote-cast-available yt-remote-cast-installed yt-remote-fast-check-period yt-remote-session-app yt-remote-session-name |
Session |
These cookies allow our website to deliver YouTube embedded videos |
|
YouTube |
LogsDatabase V2:V#// Logs Requests Store (YouTube) ServiceWorkerLogsDatabase#SWHealthLog yt.innertube::nextltd ytidb::LAST_RESULT_ENTRY_KEY ytldbMeta#databases yt-remote-connected-devices yt-remote-device-id |
Persistent |
These cookies allow our website to delivery YouTube embedded videos |
|
YouTube |
TESTCOOKIESENABLED |
1 day |
This cookie allows our website to delivery YouTube embedded videos |
|
YouTube |
VISITOR_INFO1_LIVE VISITOR_PRIVACY_METADATA |
180 days |
These cookies allow our website to delivery YouTube embedded videos |
|
Meta |
_fbp, fr |
180 days |
These cookies enable to us track advertising campaigns on Facebook and to improve the relevancy of the adverts we show you on Facebook. |
Accepting Cookies
By clicking ‘Accept All’ on our cookie banner when you visit the website, you consent to our use of our non-essential cookies as updated from time to time. In particular, you consent to these cookies being stored on your computer or mobile device (unless rejected or disabled by your browser). As noted above, you also have the option to ‘Deny’ cookies so that you reject all non-essential cookies. We also offer you the ability to customise which cookies are placed on your device by selecting the appropriate buttons on our cookie banner, or by clicking ‘Show details’.
How To Identify, Delete, And/ Or Reject Cookies By Using Your Browser Settings
You may wish to restrict or block the cookies set by our website, or indeed any other website, using your browser.
The ‘Help’ function within your browser will tell you how, but you can also visit www.aboutcookies.org, which contains information on how to do this as well as how to delete cookies. Please be aware that restricting cookies may impact on the functionality this website.
Click on the links below to find out how to change your cookie settings in specific browsers and/or on particular operating systems and devices:
You can also opt out of receiving cookies on the website for Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.
There is also software available which enables you to use settings that allow to you choose which cookies are set on your digital device, such as the Ghostery app.
You can view or adjust your cookie preferences for this site at any time through the Cookie Settings page.
Updates to this Notice
We may update this Cookies Notice from time to time – for example, to take into account changes at Rethink Mental Illness or to reflect changes in regulation or legislation. It was last updated on 8 January 2024.
We therefore recommend that you check this notice regularly. We aim to notify you of any significant changes by way of a notice on our website or by contacting you directly when reasonably possible.