Accessibility Statement

The goal of this website is to guarantee the accessibility of its content and services for individuals with disabilities who require additional access support. Resources have been dedicated to enhancing the website's user-friendliness and accessibility so that every individual can engage with digital content equally. 

Conformance status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

This website aims to conform to WCAG 2.2 level AA. 

This website was last checked on the 10th June and is not compliant with the Web Content Accessibility Guidelines version 2.2 AA. The non-compliances are listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons:

1. Donation form inputs are not programmatically labelled

The donation form contains multiple fields that have no associated <label> elements. The ‘Mandatory fields’ notice is not linked to any specific inputs.

WCAG criterion: 1.3.1 Info and Relationships (Level A) and 3.3.2 Labels or Instructions (Level A).

2. Custom form controls have no accessible semantics

The donation form contains communication preference options (Phone, Email, SMS, Post), the one-off versus regular donation toggle, and the Gift Aid checkbox all use custom image-based. These controls will not be announced correctly by assistive technologies, and their checked or unchecked state cannot be determined programmatically.

WCAG criterion: 4.1.2 Name, Role, Value (Level A).

These non-compliance issues were detected on 10 June 2026 during an assessment was by Rethink Mental Illness and evaluated conformance against WCAG 2.2 at Level AA. 

We are looking to fix these as quickly as possible and will update this page once we have a timeframe. 

Accessibility Efforts & Disclaimer

We remain dedicated to the ongoing enhancement of the accessibility of our website and services. This commitment is rooted in the belief that ensuring a smooth, inclusive, and unrestricted experience for individuals with disabilities is a shared ethical responsibility.

We are always striving to enhance the accessibility of all pages and materials on our website; it's possible that some content has not yet been fully aligned with accessibility standards. This could be attributed to the fact that we may not have identified the most suitable fix to improve a user's experience.

Reporting Accessibility Problems with this Website

We’re always looking to improve the accessibility of our website. If you encounter content that you cannot access, please contact us at the details below, and we will provide you with an accessible alternative.
communications@rethink.org 

Any feedback we receive, we aim to get back to you within a suitable time. (if a response is requested).
If you are not happy with how we have responded to the issue you have raised with us about the accessibility of our website, then please contact the Equality Advisory and Support Service (EASS). The Equality and Human Rights Commission (EHRC) is responsible for ensuring websites meet accessibility standards.

This statement was last update on 12 June 2026 and will be reviewed no later than 12 Dec 2026.