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Doncaster Helpline

Advice and helplines


0808 801 0442

Last updated: 13/12/2021

Open daily

Our 24/7, Doncaster Telephone Helpline offers emotional support and information to people affected by mental illness, aged 16 and over, who live in Doncaster.

When you call the helpline you will be listened to, treated with dignity and respect, supported to develop coping skills and, if useful, signposted to helpful sources of information and to other services in your area who can help you on your road to recovery.

We aim to answer your call within 3 rings, if we are busy, please do try again.

If English is not your first language we can arrange to speak to you in your own language through an interpreter.

Calls to our number are free from landlines and mobile phones. Our number will not show on your bill.

The service is totally confidential, you do not need to divulge your name or any personal data. In rare cases if you, or someone you tell us about, need urgent emergency help we will try to obtain enough information from you to pass on to emergency services.

You can give us anonymous feedback about our service by clicking on the following link and selecting 'Yorkshire and North East' and then 'Doncaster Helpline'. It takes less than 2 minutes by clicking here

Downloadable Helpline Materials