Our opening hours.
Our Advice and information service is open from 9:30am to 4pm Monday to Friday. Outside of these hours, please use the contact form below.
How to contact us
Visit our pages
Our website has all you need to know about mental illness, diagnosis, treatment and your rights. With over 100 topics to choose from, our website is the best place to find the information you are looking for that is approved to information standard quality.Visit now Visit now
Use our contact form
The easiest way to contact us is to use our contact form. This is a fast and simple way to take all the details we need to be able to help deal with your request. We aim to respond to your message within 3 working days.Open the form Open the form
Call 0300 500 927
Our Advice Service offers practical help on issues such as the Mental Health Act, community care, welfare benefits and carers rights. We also offer general help on living with mental illness, medication and care. We're happy to receive Next Generation Text Service (NGTS) calls.Call now Call now
Write to us
If you are unable to access the internet and would like to write to us, the our postal address is: RAIS, PO Box 17106, Birmingham, B9 9LL. Please remember to include your return address and date of birth so we can deal with your enquiry.
Hub of Hope
If you would like to learn more about what is in your area then Hub of Hope of a national database of mental health services that you can search by using your postcode.Visit the site Visit the site
Are you currently in a crisis or know someone who is? Please check our crisis support pages to find out which organisations can provide the most appropriate support depending on your circumstances.
Don't know where to start
About mental illness
Here you can find information on different mental illnesses, such as schizophrenia, bipolar disorder, anxiety disorders, depression and eating disorders. This section also includes symptoms of mental illness and how to cope with suicidal thoughts and self-harm.
Read more About mental illness
Living with mental illness
With the right support and treatment, mental illness doesn't have to be a barrier to a fulfilling life. In this section find out more about medication, treatment options and how to look after your physical health and wellbeing.
Read more Living with mental illness
Rights & benefits
It’s important to know your rights when living with a mental illness or caring for someone who does. This section has information on mental health laws, rights and restrictions, social care, welfare benefits, employment and health care. It also includes resources on the police, courts & prison service.
Read more Rights & benefits
Information for carers
Our Carers Hub has lots of resources to help carers of people living with a mental illness. This section includes information on social services support for carers, mental illness running in families, confidentiality, supporting someone and what to do in a crisis.
Read more Information for carers