Advice and Information Service
Our opening hours.
Our Advice and information service is open from 9:30am to 4pm Monday to Friday. Outside of these hours, please use the contact form below.
Visit our pages
Our website has all you need to know about mental illness, diagnosis, treatment and your rights. With over 100 topics to choose from, our website is the best place to find the information you are looking for that is approved to information standard quality.Visit now Visit now
Use our contact form
The easiest way to contact us is to use our contact form, a fast and simple way to tale all the details we need to be able to help deal with your request and we aim to respond to your message within five working days.Open now Open now
If you would prefer to email our team then you can use our contact form and one of our advisers will be in touch within five working days. Please remember to include your age, postcode and telephone number in case we need further details to help you.Email now Email now
If you are visiting our advice pages between 10am and 1pm Monday to Friday and would like further information, be sure to click the blue chat icon at the bottom right of the screen. You will be connected to our team who can give you practical advice.
Call 0300 500 927
Our Advice Service offers practical help on issues such as the Mental Health Act, community care, welfare benefits and carers rights. We also offer general help on living with mental illness, medication and care. We're happy to receive Next Generation Text Service (NGTS) calls.Call now Call now
Write to us
If you are unable to access the internet and would like to write to us, the our postal address is: RAIS, PO Box 17106, Birmingham, B9 9LL. Please remember to include your return address, date of birth, telephone number so we can deal with your enquiry.