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Black Country 24/7 Urgent Mental Health Helpline

Advice and helplines

0800 008 6516

Last updated: 13/12/2021

Monday - Sunday :
24 hours a day

Our service offers a free 24/7 helpline for people in The Black country (Dudley, Wolverhampton, Sandwell and Walsall) who require support on urgent mental health concerns.

Trained mental health support staff are on hand to answer calls from members of the public. We tailor our response to each caller's situation. This may include:

  • Listening, and guidance
  • Practical support ideas
  • De-escalation of crisis
  • Encouragement to explore self-help options
  • Community-based resources which may be able to help
  • Onward referrals and a follow-up call if required

Our first response will be to try to avoid the need for a clinical intervention where possible; however, we are working alongside NHS clinical staff who can give support or take ownership of calls where this is needed. 

Who we support

Support is available to people of any age living in the Black Country and experiencing urgent mental health difficulties or concerns.

How to get help

The number to reach this service is (Freephone) 0800 008 6516 or send a text message to us at 07860 025 281

Downloadable information about our service