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Gloucestershire Mental Health Support and Advice

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Monday - Friday :
9am - 5pm
Saturday - Sunday :

The Mental Health Support and Advice Service aims to improve individual mental health outcomes for Gloucestershire residents with a Serious Mental Illness and/or common mental health conditions. Through a personalised support approach, we seek to reduce the need to access primary and secondary mental health services.

What support do we offer?

One to one (1:1) practical and emotional support, which is provided through face to face sessions, online, telephone or text. We provide support in a way that will help you most.

The 1:1 support is provided by a peer support worker or community link worker,  and is offered initially for up to 3 months, which will be reviewed with you, with the option to extend support if needed. You can also choose to attend group support sessions as well.

  • Reduce social isolation and loneliness - 1:1 Mental Health Link Working Support, Peer Support, and access to personalised activities that support/maintain wellbeing.
  • Enable individuals to increase their resilience - equipping you with appropriate tools, information, and advice so you can make informed choices about your care and support and promoting self-direction.
  • Discharge and reablement pathway for adults who are being discharged from Gloucestershire’s Acute Mental Health Wards or are at risk of being admitted, through 1:1 Mental Health Link Working Support.
  • Increase community capacity - enhance local community provision, bolster networks and develop communities that care, whilst reducing stigma and increasing accessibility.

Appropriate signposting will be provided to an individual throughout their time in the Service, this will be dependent on their goals, identified outcomes and, where needed will include supporting someone into another service, and advocating for their needs to be able to appropriately access that service

What does support look like?

  • 1:1 Mental Health Community Link and Resilience Building (including discharge support), using Person-centred, strengths-based support to promote independence and resilience, gain confidence and build self-advocacy skills.
  • Peer Support – 1:1 peer support and groups
  • Community Link Working and Networks – promotion, awareness-raising, identifying gaps, building community capacity