Changing lives
Every year, Rethink Mental Illness supports tens of thousands of people to get the care and treatment they deserve.
We campaign for systemic change. We challenge stigma. We fight for a better quality of life for everyone affected by severe mental illness. Last year:
- 84% of people said our services improved their quality of life.
- 93% would recommend our services to others.
- 24,569 people were supported one-to-one across our services in 2024/25.
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Rethink saved my life. I finally felt listened to and supported.
Impact at a glance
53,880 people received support through our local advice helplines
Over 1.6 million webpages of information read last year
People rated our services 4.62 out of 5 stars
Our reach and services
Behind every number is a personal journey
Feeling safe
“The crisis house gave me the tools to get back on track. It’s not just about feeling safe; it’s about learning how to stay safe."
Being understood
“Being part of my peer group means I’m no longer isolated – I have people who understand.”
Gaining a voice
“I could not fault the outstanding support I received. My advocate helped me find my voice.”
Our economic and social value
Our work creates lasting value for people and for society.
- Volunteers in our Peer Support Groups contribute an estimated £528,216 of value every year.
- Our crisis services prevent unnecessary hospital admissions and provide life-saving support.
- Our Advice and Information service and our helplines save people time, money and stress by helping them navigate complex systems such as housing, benefits and debt.
Looking ahead, not standing still
As mental health problems continue to rise in the UK, the need for Rethink Mental Illness is growing.
To increase our award-winning support, we aim to:
- Expand our suicide prevention
- Strengthen our life-changing peer networks
- Ensure every carer has access to the help they deserve.
Together, we can make this happen.
Get involved today
Explore more
Measuring our impact
How we evaluate outcomes and listen to lived experience.
Service Experience Survey
Every year, we ask people who use our services to tell us honestly what’s working and where we need to do better.
Read this year's findings
Policy and research
How our insights influence national priorities.
Read more