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Members' Day FAQs

• Where is Members’ Day being held?

  Members’ Day is being held at Holiday Inn London – Regent’s Park, Carburton Street, London, W1W 5EE.

• What are the timings for the day?

  Doors open at 10am for registration, and we’ll get started at 10.30am. The day will finish at around 5.00pm.

  If you need to leave a little earlier for your journey home, that’s absolutely fine! 

  You can download the full agenda here. 

• How do I get to the venue?

  Great Portland Street, Warren Street, Regent's Park and Euston Square tube stations are all between a 3-7 minute walk away from the venue.

  London Euston Station is a 10-12 minute walk from the venue. Alternatively, King's Cross St Pancras Station is easily accessed by getting the Metropolitan line from Great Portland Street. 

  The venue has advised that there are a few blue badge parking spaces, but all parking spaces are separate from the hotel. To reserve and check availability, please visit YourParkingSpace and input the postcode W1W 5EE.

• Accessibility at Members’ Day

  We want Members’ Day to be as accessible and welcoming as possible.
  If you have any accessibility requirements or need any adjustments to help you take part in the day, please tell us when you register. This will help us make sure we can meet your needs and have any arrangements in place before you arrive.
  
  Is there step-free access?
  Yes. There is a step-free ramp at the hotel’s main entrance, and all of the meeting rooms being used for
  Members’ Day are step-free.
  
  Is there lift access?
  Yes. Lifts are available by the downstairs reception, close to the Academy Foyer.
  
  What seating is available?
  The main event room has soft, upright chairs. Chairs with arms can also be provided if you need one. Please let us know when you register so we can arrange this for you.
  
  Is there a quiet space?
  Yes. There will be a dedicated quiet and wellbeing room available throughout the day if you need some time away from the main event. The room is step-free and accessible.
  
  Is there a hearing loop?
  Hearing loops can be provided in any of the meeting rooms free of charge. Please let us know when you register if you need one so we can arrange this with the venue in advance.
  
  Are assistance dogs welcome?
  The hotel allows guide dogs. If you use another type of assistance dog, please let us know when you register so we can check arrangements with the venue.
  
  Are there accessible toilets?
  Toilets are located directly opposite the meeting rooms and are easy to access. If you have specific requirements relating to toilet facilities, please let us know when you register.
  
  Is accessible parking available?
  There are a small number of Blue Badge parking spaces close to the hotel, but these are separate from the hotel and availability cannot be guaranteed. Nearby parking can be searched and booked through YourParkingSpace.
  
  Can I bring someone to support me?
  Yes. If you need a carer, personal assistant or support person to help you attend Members’ Day, they can attend with you free of charge. Please tell us about this when you register.
  
  What if I have an accessibility requirement that isn’t listed here?
  Please tell us about any accessibility requirements or adjustments you need when completing the registration form. We’ll do our best to make sure you can take part comfortably and safely.
  
  If you’re unsure about anything before registering, please get in touch with the Membership team on membership@rethink.org and we’ll be happy to help.

• Will my travel and accommodation costs be covered?

  Unfortunately, we’re not able to cover travel or accommodation costs for Members’ Day.

  We know travelling to London isn’t possible for everyone, so you can also join us online from home at no additional cost.

• Can I stay at the hotel?

  Yes. If you’d like to stay overnight, you can book a room directly with Holiday Inn London – Regent’s Park.
  
  To book, click here. 

• Can I bring someone with me?

  Of course. You can bring one carer, personal assistant or support person at no additional cost.

  You can add their details when you register. If you’ve already booked and would like to add someone, email us at membership@rethink.org with their full name, email address and any dietary or accessibility requirements. 

• I'm attending online, what do I need to know?

  Members’ Day will be livestreamed so you can join us from home.

  Please join from 10.15am, ready for the welcome at 10.30am. The online programme will be slightly different from attending in person, and we’ll make it clear which sessions you can join.

  We’ll email your joining link on Thursday 12 November.

• Are you running the buddy system again this year?

  Another yes! We know coming to an event on your own can sometimes feel a little daunting. If you’d like a familiar face on the day, we can try to match you with another member who is attending.
  
  Just email us on membership@rethink.org and let us know you’d like a buddy. Where we can, we’ll try to match you with someone who lives near you.

• Will food be provided?

  There will be a buffet lunch, refreshments & snacks available throughout the day.  

  If you have any dietary requirements, please let us know ASAP by emailing us on membership@rethink.org. It is really important that we have these at most a week prior to the event, so the venue can ensure they can cater to everyone's needs. 

• Can I change my breakout session?

  We’ll do our best! Breakout sessions have limited spaces, but if you’d like to change your choice, email membership@rethink.org and we’ll see what we can do.

  If you’re bringing a carer, personal assistant or support person, they’ll be booked into the same session as you. If you have a buddy, you’re welcome to choose different sessions.

• I can no longer attend. What should I do?

  That’s no problem. Please email membership@rethink.org as soon as you can. This means we can offer your place to another member who would like to join us.