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Complaints about the police

Advice and information |1 min read |Last updated: 05/06/2025

This section looks at how you can complain about the police and when you can complain. It also looks at what you can do if you’re not happy with the outcome of your complaint. This information is for adults affected by mental illness in England. It’s also for their loved ones and carers and anyone interested in this subject.

Getting help for someone in a mental health crisis

Advice and information |1 min read |Last updated: 11/07/2025

You might know someone who’s 18 or over, lives in England and is experiencing a mental health crisis. They might need urgent help and support. This section gives you information on who to contact.

Sarah's Tribute Fund

1 min read |Last updated: 20/06/2023

Sarah was a lovely girl, kind and considerate, quiet but very determined. She loved the countryside and when she was walking in beautiful places she was at her happiest. The photograph of her was taken when she walked the Pennine Way two years ago. She loved every minute, even the rain and the wind. Sarah was a talented mathematician, but was also gifted...

Schizophrenia

Advice and information |1 min read |Last updated: 10/07/2025

This section covers what schizophrenia is, what the symptoms are and how you can get treatment.

Bipolar disorder

Advice and information |1 min read |Last updated: 10/07/2025

This section explains the symptoms of bipolar disorder, treatments and ways to manage the condition.

Personality disorders

Advice and information |1 min read |Last updated: 10/07/2025

This section tells you what personality disorders are and their symptoms, and how you can get treatment.

National Schizophrenia Awareness Day

Campaigns and policy |Last updated: 11/07/2025

Tim's Tribute Fund

1 min read |Last updated: 20/06/2023

Sarah was a lovely girl, kind and considerate, quiet but very determined. She loved the countryside and when she was walking in beautiful places she was at her happiest. The photograph of her was taken when she walked the Pennine Way two years ago. She loved every minute, even the rain and the wind. Sarah was a talented mathematician, but was also gifted...

Thomas' Tribute Fund

1 min read |Last updated: 20/06/2023

Sarah was a lovely girl, kind and considerate, quiet but very determined. She loved the countryside and when she was walking in beautiful places she was at her happiest. The photograph of her was taken when she walked the Pennine Way two years ago. She loved every minute, even the rain and the wind. Sarah was a talented mathematician, but was also gifted...

Get help now

Advice and information |Last updated: 27/06/2025

Borderline personality disorder (BPD)

Advice and information |1 min read |Last updated: 10/07/2025

This section has information on borderline personality disorder (BPD), including symptoms, causes, and treatments.

Supporting someone with PTSD

Advice and information |1 min read |Last updated: 26/06/2025

Supporting someone with PTSD How can I support the person I care for? You can do the following: Read information about PTSD for family and friends. Like, this information from PTSD UK, ‘I think my loved one has PTSD. What can I do?’ Ask the person you support to tell you what their symptoms are. Also, if they have any self-management techniques that...

Obsessive compulsive disorder (OCD)

Advice and information |1 min read |Last updated: 10/07/2025

Obsessive compulsive disorder (OCD) is an anxiety related disorder. This section gives information on the symptoms, causes and treatments for OCD. It also has information for carers and family members.

Ciara's Tribute Fund

1 min read |Last updated: 20/06/2023

Sarah was a lovely girl, kind and considerate, quiet but very determined. She loved the countryside and when she was walking in beautiful places she was at her happiest. The photograph of her was taken when she walked the Pennine Way two years ago. She loved every minute, even the rain and the wind. Sarah was a talented mathematician, but was also gifted...

“I have come so far” – Sophie’s story

Last updated: 29/10/2024

Clive's Story

Campaigns and policy |1 min read |Last updated: 10/09/2024

Clive's story In 2016, Clive Johnson was falsely accused of benefit fraud twice by DWP. They later classed it as an ‘administrative error’, but his sister, Trudi believes that the DWP’s conduct was the triggering factor in the deterioration of her brother’s mental health and suicide. Clive was born with severe physical health problems which affected...

The InFinnity Project

1 min read |Last updated: 10/09/2024

From Northern Irish roots Finn grew up in the countryside near the New Forest where his love and interest in the beauty of nature was easily satisfied. He loved the natural world and enjoyed drawing animals especially dogs and birds. He particularly preferred sketching rather than painting as he said himself that he felt more control with the pencil. Finn...

My advice for visiting a loved one in hospital - Helen's story

Last updated: 09/10/2023

Useful Resources and Documents

Services and Groups |Last updated: 20/06/2023

“When we see the sun, there is always hope” – Hilary’s story

Last updated: 09/05/2025

Psychosis

Advice and information |1 min read |Last updated: 10/07/2025

This section covers what psychosis is and how you can get treatment.

A gift in your will

1 min read |Last updated: 10/07/2025

Stronger, together, forever Being severely affected by mental illness can make the world feel smaller, shrinking the circle of those around us. But here’s the thing—we all need each other, and we always will. By leaving a gift in your Will, you can help ensure no one faces mental illness alone—because nothing can stop us from caring, today, tomorrow,...

Contacting the advice service

Advice and information |1 min read |Last updated: 11/07/2025

Contacting the advice service Our phone helpline is normally open from 9.30am to 4pm, Monday to Friday, excluding bank holidays. But we have a reduced team for a time until new staff are trained. We apologise for any inconvenience this may cause you. Our helpline will be open: Friday 11 July 2025 - 9:30am-4pm Week commencing 14 July 2025 Monday 14 July...

Schizoaffective disorder

Advice and information |1 min read |Last updated: 10/07/2025

This section explains what schizoaffective disorder is, and how to get help if you have the symptoms. This information is for people who are 18 or over and affected by mental illness in England. It is also for their loved ones and carers, and anyone interested in this subject.

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