Our Gloucestershire Self Harm Helpline provides a safe, supportive, non-judgmental and informative space for people who self harm, their friends, families and carers. We also speak to professionals who may want to know more about self harm.
The service is able to support anyone living within Gloucestershire.
You can contact the service by telephone, text or webchat during our opening hours, every day 5pm to 10pm. The helpline provides: confidential emotional support and information; support and understanding during a crisis; promote coping strategies and self-management to help you work towards your recovery. We can also help put callers in touch with other organisations.
Calls to the helpline from landlines and some mobile networks (T-mobile, O2, 3, Virgin, Vodafone and Orange) are free; also for these networks, your call will not show up on the bill. However other mobile networks may charge and calls may show up on bills.
||Text chat via your mobile:
We believe in respecting and maintaining your confidentiality. We will not share your personal information with others without your consent except in exceptional circumstances where we have a Duty of Care (to you or others) or where we are legally obliged to do so.In these cases other agencies may be able to trace your call. If we need to break your confidentiality we will, where possible, tell you and explain the reasons why. The helpline uses Language Line and Typetalk to enable callers who are hard of hearing or those whose first language is not English to access the service.
If you have any thoughts about any of the Self Harm Services that you would like to share or wish to make a complaint, please contact us on firstname.lastname@example.org.
For further information nationally about our groups and services, please contact us on 0121 522 7007
or email email@example.com