Please select your region from the list below or use the map on the right-hand side to find a service in your area:
If you are looking for one of our support groups, please click here
This page is about our crisis services, not how to get help now. If you need help now view our list of crisis organisations.
If the problem lies within your house, things in the home or something happening in your home, you want to get away from it – just go away from it a few days to give you breathing space.
Lynne - User of our recovery services
The need to replace inpatient care
Evidence shows that crisis houses offer a cost-effective alternative to acute admissions, are preferred by people who use services and carers, and produce comparable outcomes. A comparison of standard acute inpatient mental health care and alternatives found that alternatives are significantly cheaper - on average £3,832 per admission compared to £9,850 - and more cost-effective - £2,939 cheaper per unit of HoNOS improvement score (Health of the National Outcome Scales), with much shorter average stays.
A recent report shows that 27% of respondents rarely feel safe while in hospital. A staggering 51% of inpatients report being verbally or physically threatened during their stay, with 20% reporting physical assault and 31% of harassment or assault episodes being perpetrated by ward staff. A study comparing patient satisfaction, ward atmosphere and perceived coercion in community residential alternatives and standard wards showed those using the alternative services reported greater levels of satisfaction, having more of a 'voice', greater autonomy, more support, less anger and aggression, and fewer experiences perceived as coercive.
Find more information about our Alternatives to Admission.