Confidentiality - Breaches
What can I do if someone breaches my confidentiality?
A breach of confidentiality can be very upsetting. If you think that a professional has breached your confidentiality, try to find out what happened and why information was shared. Try to get a copy of the organisation’s guidelines on confidentiality.
If you are not happy with the professional’s reasons, or you feel that the organisation has not followed its guidelines, you can make a complaint. A member of staff from the organisation should be able to tell you about their complaints procedure. An advocate may be able to help you make a complaint.
You may also be able to take legal action if an organisation has breached your rights. Get specialist legal advice before making a claim.
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