This section is about making a complaint about the NHS or social services. It explains how you can make a complaint and what support you can get. Learn more
This section looks at your rights to see your health records and how to do this. It explains what to do if you think the information on your health records is wrong. In this section when we say ‘record’ or ‘records’, we mean your health record.
This section explains why you might ask for a second opinion and how to ask for it. You do not have a right to a second opinion, but you can ask for one. This section will also look at what your options are if you ask for a second opinion and do not get one.
In your lifetime, organisations will record information about you. For example, health professionals need to keep information about your treatment. This section explains how organisations should protect the information you give them.Learn more