Complaints about the police - Who?
Who do I complain to?
It will be quicker if you complain to the police force you have the issue with. Each police force will have a department that deals with complaints. This may be called the Professional Standards Department, but it may be different where you live.
You can complain:
- in person at a police station,
- online using the form on the Independent Police Complaints Commission (IPCC) website here,
- by post or email with a completed complaints form. You can find a copy of this form here or call 0300 020 0096 for a hard copy, or
- through a solicitor or your local MP.
The IPCC oversees the police complaints system. It sets out how police should handle complaints. The IPCC is independent from the police. If you complain directly to the IPCC, it will send your complaint to the relevant police force if you agree. The IPCC will not investigate your complaint at this stage.
Need practical advice & info? We can help.
Contact our Advice team about mental health & related issues
0300 5000 927 Monday - Friday 9.30am - 4pm, not including bank holidays