Complaints about the police - Help someone else
How can I complain about a relative or friend’s experience?
If you are a relative or friend of someone who has had a problem with the police, you can help them to complain. You could help them by:
- finding out what the complaints process is,
- finding out who to complain to, and
- helping to put the complaint together.
If you are going to complain on your relative or friend’s behalf, they should agree in writing that they are happy for you to do this. Without this consent the police force may not accept your complaint.
You can make a complaint yourself. You can complain about the police if you have been negatively affected by how a police officer or member of police staff acted. You can complain even if this behaviour was not directed towards you.
If your relative’s experience with the police has had a negative impact on you, you can put in your own complaint. This might be if your relative or friend has become more unwell because of how the police acted. This could mean you have had to provide much more support to them.
Need practical advice & info? We can help.
Contact our Advice team about mental health & related issues
0300 5000 927 Monday - Friday 9.30am - 4pm, not including bank holidays