Complaints about the police
This section looks at how you can complain about the police and what happens when you make a complaint. There is also information about what you can do if you are still not happy with the outcome of your complaint.
- There are a number of reasons why you may want to complain about the police. For example, you may feel that staff did not allow you all your rights.
- If you want to complain, you should do this as soon as possible after it happened. The police may not investigate if you complain about something that happened more than twelve months ago.
- You should complain directly to the police first.
- If you are not happy with how the police deal with your complaint, you can appeal.
- You may be able to get support with making a complaint about the police.
This section covers:
- Why might I want to complain?
- Can I complain about the police?
- What can I complain about?
- Who do I complain to?
- What happens when I complain?
- What is the time limit for complaining about the police?
- What happens after the police investigate my complaint?
- What if I am unhappy with how the police handled my complaint?
- When does the Independent Police Complaints Commission (IPCC) investigate a complaint?
- Can anyone help me to complain?
- How do I complain about a relative or friend’s experience?
Last reviewed September 2016. Next review November 2018.
Need practical advice & info? We can help.
Contact our Advice team about mental health & related issues
0300 5000 927 Monday - Friday 9.30am - 4pm, not including bank holidays