Complaints about prison - Help someone else
How do I complain about a relative or friend’s experience?
You can help your relative or friend complain about problems they have had in prison. You can help them by finding out about the complaints process and the local contact details. You could help to put the complaint together.
Your relative or friend should agree in writing that they are happy for you complain for them. If they don’t do this then the prison may not accept your complaint.
If your relative cannot read or write, then you can write out a letter for them. You can ask them to put an X in a box next to a sentence saying they are happy for you to complain for them. Your relative can then put their initials on the complaint form. You will need someone to be a witness for this such as a friend or family member.
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