Complaints about prison
This section explains how you can complain about prison, any time limits you have when making a complaint and what you can do if you are still not happy.
- There are lots of reasons you may want to complain about prison. For example, you might feel that staff did not do what they are supposed to do.
- You should make your complaint as soon as possible after the incident you are complaining about.
- You need to complain directly to the prison first.
- If you are not happy with the prison’s response to your complaint, you might be able to go to the Prisons and Probation Ombudsman.
This section covers:
- Why might I want to complain?
- How do I make a complain?
- What is the time limit for complaining about prison?
- What if I am unhappy with how the prison handled my complaint?
- Can anyone help me to complain?
- How do I complain about a relative or friend’s experience?
These pages are created by the Rethink Mental Illness Advice Service. Last reviewed in September 2016. Next review November 2018.
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