Welfare Benefits - Mandatory Reconsideration
This section explains what you can do if you disagree with a decision about your benefits. It explains the mandatory reconsideration process. This is the first step you need to take in appealing a benefit decision.
- If you disagree with a decision the Department for Work and Pensions (DWP) make about your benefits, you can ask them to look at it again.
- You must ask the DWP to reconsider their decision before you can appeal to a tribunal. This is called a “mandatory reconsideration”.
- There are strict time limits for asking for a mandatory reconsideration. Ask within 1 month of the date on your decision letter.
- If the DWP change their decision, your benefit is backdated to the date of the original decision.
- If the DWP doesn’t change their decision, you can appeal to an independent tribunal.
This section covers:
- What is mandatory reconsideration?
- I’m out of time, is there anything I can do?
- What happens to my benefits during Mandatory Reconsideration?
- Sample letters
These pages are created by the Rethink Mental Illness Advice Service. Last reviewed in May 2017. Next review May 2020.
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