Welfare Benefits - Mandatory Reconsideration
- If you disagree with a decision the Department for Work and Pensions (DWP) make about your benefits, you can ask them to look at it again.
- You must ask the DWP to reconsider their decision before you can appeal to a tribunal. This is called a “mandatory reconsideration”.
- There are strict time limits for asking for a mandatory reconsideration. Ask within 1 month of the date on your decision letter.
- If the DWP change their decision, your benefit is backdated to the date of the original decision.
- If the DWP doesn’t change their decision, you can appeal to an independent tribunal.
We know that money and mental health problems often go hand in hand. That’s why Rethink Mental Illness, as part of Mental Health UK, have set up a new website. It will help you understand, manage and improve your mental and financial health. You can find a wide range of information to help you with challenging a benefit decision. Just visit www.mentalhealthandmoneyadvice.org to find out more.
Visit the Mental Health & Money Advice site
These pages are created by the Rethink Mental Illness Advice Service. Last reviewed in May 2017. Next review May 2020.
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