Personal Independence Payment - Will I have to go to a face to face medical assessment?
Will I have to go to a face to face medical assessment?
You may have to attend a face to face medical assessment with a healthcare professional who you don’t know. A healthcare professional from a private organisation will do your assessment. Capita will do the assessment for central England, Wales and Northern Ireland, Independent Assessment Services will do the assessment for the rest of the UK. The healthcare professional may not be a specialist in mental health. You can ask if a mental health professional can assess you. However you do not have a right to this.
The assessments usually take place at a centre. You can ask for a home visit instead. You are more likely to get this if you cannot get to the assessment centre because of your health condition.
You can take someone, such as your carer, with you for support at your assessment. They will not be able to answer the questions for you but they will be able to add information to what you say.
The healthcare professional will ask questions about your health and may do a short physical examination. But this should only happen if you have also said on your form that you have a physical condition.
It can help to make a list of points you would like to make before the assessment. You can take this list with you to the assessment.
After your medical assessment, the healthcare professional will review all of the evidence and write a report. They send this to the Department for Work and Pensions (DWP) who will use all of the information to decide if you will get PIP.
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Contact our Advice team about mental health & related issues
0300 5000 927 Monday - Friday 9.30am - 4pm, not including bank holidays