Rethink Tower Hamlets Carers Service

Carer support

Albert Jacobs House
62 Roman Road
Bethnal Green
Tower Hamlets
E2 0PG
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Monday - Friday :
9:00am to 5:00pm
Saturday - Sunday :

What we provide

We are a carer's support service for unpaid carers aged 18+ of adults with a mental illness. The mental illness can be diagnosed or un-diagnosed.

The carer or cared for person must live or work in Tower Hamlets to be eligible for the service.

We provide

  • One to one casework support
  • Training
  • Group based support
  • Walking Groups
  • Cooking and Gardening groups
  • Well-being and fitness groups
  • Respite
  • Regular e-bulletins
  • Signposting and onward referral to other services 


Our services are normally delivered via a mixture of face to face one to one and group based support. However during the COVID pandemic, we are providing telephone, and online face to face support.

You can download a copy of our service leaflet at the bottom of this page.


How to make a referral

We accept referrals from other professionals or carers can self-refer to us for support.

We ask professionals to complete our referral form which can be downloaded at the bottom of this page and return this to us by email or post.

However if carers wish to self-refer, we recognise that completing the form may be difficult, if so all they need to do is to make contact with us and provide as much information as possible by calling us on 020 8981 2645 or  emailing us at


Our Current Group Activities

We run monthly on line carer support group provides a space for carers to share experiences, learn from each other and take advantage of the opportunity to get advice and ask questions from experts and professionals from e.g. Community Mental Health Teams, the Council, local hospitals and also take part in mindfulness sessions.

We currently provide a free on line  Movement Therapy Group every Monday at 11am run by a professional NHS movement therapist from the local health trust. Through sharing movement and dance we are able to improve our mental, physical and emotional well-being.

From 29 October 2020, we are running free on line financial and digital skills training every Thursday morning for a month.

If you would like to attend one of our group please get in touch with us by calling us on 020 8981 2645 or  emailing us at


Your Feedback - Friends & Family Test

We really value the feedback of people who come into contact with our service.

You can visit this link to complete one quick question anonymously to let us know your views.

Select London from the 'Region' drop down box and then select 'Tower Hamlets Carers' to enter your feedback.


The Carers Hub

Rethink Mental Illness was founded by carers of people with mental illness and as a result its really important to us to have easily accessible information that mental health carers need on our website.

You can visit the Rethink Carers Hub webpages that are specifically designed for mental health carers, which have a range of fact-sheets and other information covering topics such as confidentiality for carers, carers assessments, benefits for carers, respite and how to support someone who is suicidal.  that is specifically designed for mental health carers here 


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