Crisis Teams - Carers
What if I’m a carer, friend or relative?
You might know or care for someone who has a mental illness. There may be times when they have a crisis and you need to get them help.
Most crisis teams only accept referrals from healthcare professionals. But some may accept referrals from carers, friends or family. We talk about how to get help here.
The person you care for might have a care plan. A care plan should explain who to contact in a crisis. You could ask to see their care plan. Then if a crisis does happen, you know who to get hold of.
If you care for someone with a mental illness, you could be involved in care planning. But there are rules about confidentiality and carers. Confidential information about a person cannot be passed on to others unless the person agrees. This includes family members, friends and carers.
The team should ask the person you care about what they are happy for others to know. This includes any care plans that are drawn up.
You can click on the following topics to find more information about them:
Need practical advice & info? We can help.
Contact our Advice team about mental health & related issues
0300 5000 927 Monday - Friday 9.30am - 4pm, not including bank holidays