Self-harm - Problems
What if I am not happy with my treatment?
If you are not happy with your treatment you can:
- talk to your doctor about your treatment options,
- ask for a second opinion,
- Ask a relative, friend or advocate to help you speak your doctor,
- contact Patient Advice and Liaison Service (PALS), or
- make a complaint.
There is more information about these options below.
You should first speak to your doctor about your treatment. Explain why you are not happy with it. You could ask what other treatments you could try.
Tell your doctor if there is a type of treatment that you would like to try. Doctors should listen to your preference. If you are not given this treatment ask your doctor to explain why it is not suitable for you.
A second opinion means that you would like a different doctor to give their opinion about what treatment you should have. You can also ask for a second opinion if you disagree with your diagnosis.
You don’t have a right to a second opinion. But your Doctor should listen to your reason for wanting a second opinion.
An advocate is independent from the mental health service. They are free to use. They can be useful if you find it difficult to get your views heard. There are different types of advocates available. Community advocates can support you to get a health professional to listen to your concerns. And help you to get the treatment that you would like.
You can search online to search for a local advocacy service. If you can’t find a service you can contact the Rethink Mental Illness Advice Service on 0300 500 927, we will look for you. But be aware that this type of service doesn’t exist in all areas.
The Patient Advice and Liaison Service (PALS)
PALS is part of the NHS. They give information and support to patients.
You can find your local PALS through this website link.
You can click on the following to find out more about them:
Need practical advice & info? We can help.
Contact our Advice team about mental health & related issues
0300 5000 927 Monday - Friday 9.30am - 4pm, not including bank holidays