Depression - Problems with treatment
What if I am not happy with my treatment?
If you are not happy with your treatment you can:
- talk to your doctor to see if they can suggest changes,
- get an advocate to help you speak your doctor,
- ask for a second opinion if you feel it would help,
- contact Patient Advice and Liaison Service (PALS) and see whether they can help, or
- make a complaint.
There is more information about these options below.
An advocate is someone separate from mental health services but who understands the system and your rights. They can come to a meeting with you to help you get what you are entitled to.
You can search online to see if there are any local advocacy services in your area or Rethink Mental Illness Advice Service could search for you.
Talk to your doctor about your treatment to see if you can resolve the problem with them first. If you don’t agree with their decisions about diagnosis or treatment, you could ask for a second opinion. You are not legally entitled to a second opinion but your doctor might agree to it if it would help with treatment options.
The Patient Advice and Liaison Service (PALS) at your NHS trust can help to resolve problems or issues you have with an NHS service. You can find your local PALS’ details at http://www.nhs.uk/Service-Search/Patient-advice-and-liaison-services-(PALS)/LocationSearch/363
Need practical advice & info? We can help.
Contact our Advice team about mental health & related issues
0300 5000 927 Monday - Friday 9.30am - 4pm, not including bank holidays