What's it for?

Knowing how to communicate in different ways can help you to...

• Create alliances... make people feel welcome and on your side.
• Challenge... you can ask questions and put forward another point of view.
• Explore... open up possible ideas and options which can help if you’re feeling stuck or unsure.
• Negotiate... to compare and contrast different ideas.
• Manage disagreements... by putting forward other information, or a definite decision, or point of view.
• Confirm... or re-affirm plans and ideas, which can be helpful if you have some questions or doubts.
• Influence... by making suggestions of good ideas.