Further information about insurance

Mind  has produced a useful fact sheet on insurance and mental illness in addition to being able to put you in touch with suitable insurance brokers. If you are discriminated against, they have a list of solicitors which deal with disability law.

Mindinfoline
PO Box 277
Manchester
M60 3XN

Tel: 0845 766 0163 (Mon-Fri 9.15am-5.15pm)
Email:info@mind.org.uk

Disability Rights Commission  helpline provides information and advice about all aspects of the DDA, as well as signposting specialist organisations where necessary. In addition, it can offer good practice advice on the employment of disabled people.

In general, the DRC makes no charge for its services - this would include all of the public services offered by the Commission including any advice or support that you seek under the DDA or information or guidance towards best practice.

DRC Helpline
FREEPOST MID02164
Stratford upon Avon
CV37 9BR
Tel: 08457 622 633
Textphone: 08457 622 644

You can speak to an operator at any time between 8am and 8pm, Monday to Friday

Financial Ombudsman Service  provides a free, independent service for dealing with financial firms including insurers. You can complain to them about an insurer if you have received an unsatisfactory response from the insurer to a complaint.

They have detailed information on both making complaints to an insurer and to the ombudsman.

Financial Ombudsman Service
South Quay Plaza
183 Marsh Wall
London
E14 9SR

Tel: 0845 080 1800
Email:complaint.info@financial-ombudsman.org.uk 


The Social Exclusion Unit  was set up by the Prime Minister to help improve government action to reduce social exclusion. This includes discrimination and exclusion of certain groups, including people with mental health problems, from services such as insurance.

Social Exclusion Unit
Office of the Deputy Prime Minister
7th floor, Eland House
Bressenden Place
London
SW1E 5DU

Tel: 020 7944 4400
Fax: 020 7944 2607
Email:seuenquiries@odpm.gsi.gov.uk