Useful Contacts

Justice provides information on agencies in the Criminal Justice System. You can locate prisons and courts within different regions of the UK.

Prison Advice and Care Trust (PACT) is a charity which supports people affected by imprisonment, providing practical and emotional support to prisoner’s children, families and to prisoners themselves. They work at a number of prisons across the UK, support the families of prisoners, run family-friendly visitors' centres outside prisons, children's play services in prison visits halls, and more.

PACT central office Tel: 020 7735 9535
Email: info@prisonadvice.org.uk

Partners of Prisoners and Families Support Group provide information and support to the families of offenders from their earliest contact with the Criminal Justice System, through to release and beyond. POPS deliver a variety of services both locally and nationally.

They are currently contracted to deliver the Offenders' Families Helpline. The Offenders' Families Helpline provides information and support to anyone supporting an offender through their contact with the Criminal Justice System. Translation services are available for those whose first language is not English.
 
POPS Head Office Tel: 0161 702 1000
Email: mail@partnersofprisoners.co.uk 

Offenders’ Families Helpline: 0808 808 2003 (Monday-Friday 9.00am-8pm and Saturdays and Sundays 10.00am-3pm)
Email: info@offendersfamilieshelpline.org 

Action for Prisoners' Families (APF) is a membership organisation for those interested in the wellbeing of prisoners’ and offenders’ families.

London Head Office Tel: 020 8812 3600
Email: info@actionpf.org.uk

Prisoners' Families and Friends Service provides support, friendship and advice to families and friends of anyone sentenced to imprisonment or remanded in custody.

The Prisoners' Families and Friends Helpline: 0808 808 3444
Email: info@pffs.org.uk

Nacro is a large ex-offender charity. They provide a range of services across England and Wales.

Resettlement Plus Helpline: 020 7840 6464
Email: helpline@nacro.org.uk

Unlock is a charity and membership organisation, led by reformed offenders. Their vision is equality for reformed offenders. They provide a lot of information on their website on many topics including banking, insurance and employment.

Tel: 01634 247350

St Giles Trust aims to break the cycle of offending, crime and disadvantage and create safer communities. They deliver a range of programmes including services for women and gay men in prison, resettlement support and increasing ex-offender's chances of getting a job, support for children and families of offenders and young offenders.

Tel: 020 7703 7000
Email: info@stgilestrust.org.uk  

Victim Support are an independent organisation who provide free and confidential help to anyone affected by crime, including victims and witnesses. They provide information and advice on the criminal justice system, emotional support to help people deal with the feelings associated with being affected by a crime and practical support such as completing insurance forms or getting medical help. You can find your nearest centre from their website.

Supportline: 0845 30 30 900