Testimonials

The people who are best placed to say whether Rethink is meeting the needs of those experiencing mental illness are the very people who use our services.

Contact usWe regularly ask for feedback on a wide range of our services. Here are just some of the comments we have received.

“Using mental health services can be a very scary experience. Using a Rethink service was completely different. I felt encouraged and supported by people that just seemed to have the right attitude.”

“After five years with little or no information on our twenty-nine year old son’s illness, and little help from our local GP, at last I feel there is not only somewhere to turn but also people who understand the everyday problems."

Service users at Shipley Lodge talking “I’d like to say a big thank you to all of you. You have helped me grow to be someone I like and that was a big job."

”I have gained a much better insight into mental health problems and now have a much better understanding of managing symptoms and how to cope in a crisis."

“I have always been treated well by all Rethink staff. They have never made me feel intimidated or uncomfortable. I was treated without prejudice, discrimination and in a non institutionalised way."

“My experience of using Rethink services for the last ten months has been excellent. I feel very well supported by staff who always have time to listen and I’m never rushed or made to feel that I am taking up too much time.”

“The staff are passionate about what they do and it’s really refreshing.”

“If it wasn’t for Rethink, I wouldn’t be alive today.”

“I feel a sense of pride when I wait for my train with the other commuters. It is a wonderful feeling after so long out in the cold to face the morning with my fellow workers."